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eBay and Customer Service
If you are running an eBay business, you may not realize that the need for great customer service still exists even for online auctions. When a buyer receives quality customer service from you, they will potentially do one of two things or both. They will give you great feedback, and they may look for more of your auctions in the future. If you hope to make a living from eBay, you have to stop thinking of it as an auction and start running it like a business.If you owned a brick and mortar business, how would you treat your customer while they were standing at your counter, waiting for you to finish ringing up their order? You would be helpful and respectful of course! You would do everything that you could to guarantee that customers return to your establishment in the future. You would bend over backwards to make sure that their buying experience with you was both satisfactory and enjoyable. Why would you do any less at the close of one of your eBay auctions? First, act quickly at the close of your auction
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