You will be be redirected to the blog in a moment...
Or you can click the link below to proceed:
Really good service standard?
MANY Singaporeans are surprised that the country has scored nearly seven out of 10 in the first national customer-satisfaction survey, which is being taken as an indicator of service standards here.Those who took part in a Straits Times straw poll generally conceded that service standards have risen, but said they would give it only a passing grade.In the poll of 50 locals aged 15 to 69 from all walks of life, 34 said they would award 50 points or below, out of 100.Among the 50 polled, 42 said nearly seven out of 10 was clearly too high.Most griped about sales assistants' lack of product knowledge, even though some had nice things to say about those who went the extra mile.
Want to be redirected immediately?
Register yourself at Ping.sg to get rid of this page and also to get your read counted as Pong.