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Corporate Poker
A regular client who has been a repeat customer for the past 3 years emailed my staff for a quotation so that she can plan her budget for next year. For the past 3 years, our products have been underpriced but we did it to expand our marketshare. For the past year, what with GST increased by 2% and oil prices setting new records on an almost daily basis, everyone knows that cost of operation has gone up. With our back against the wall, we had to increase our price to ensure our survival.The client has bought a product which we were selling at $6,000 but we gave the client a 10% discount and so the price was at $5,400 instead. This has been a price we sold to her company for the past 3 years. When she had emailed my staff for the quote, we took the opportunity to inform her of the new price of $8,000 but we gave her company a 20% discount and the price will be $6,400. Effectively, the price was increased by 18.5% or the amount of only $1000.Within the next minute, she called and screamed at my staff ove
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