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Corporate Junk #9
Out of the blue, a client sent me an sms today requesting us to provide a service which was stipulated within our contract. The client had asked for my email address as instructions would be sent via email. This is also a client who has not sent us the payment for quite a while and I gladly grab the opportunity to remind the client of the outstanding payment.For a while, there was no reply from the client. After 10 minutes, finally my mobile phone beeped with new message.The client replied that the cheque for the payment had been prepared and will be mailed to us by this week.I stared at the sms incredulously. Today is Saturday which is already end of the week. The message was sent to me after the mail collection time of the postal boxes. Couldn't the client find a better excuse reply? At least tell me that the payment would be sent by next week and it would have been more logical.Well, it does not make business sense to embarrass the client by reminding the client that now is in fact end of the week.
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