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Complaints are Healthy, Positive and Good for Business

This post first appeared in an internal employee ‘email-cast 217; by yours truly. Adapted for general reading. Singaporeans like to complain, right? We complain about everything! Why is it flooding in Orchard Road? Why are MRT fares expensive? Why watching World Cup on cable is so expensive? Why is the weather so hot/cold? Okay lah, let’s ...

 

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