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5 Tips for Better Tech Customer Service

Recently just made trips to 2 different customer service centers to fix a printer and a laptop. Both were pretty big names in the industry but I don’t think that they were doing the best for the customer yet. Without going into a lengthy tirade on what they handled not so well, I kind of have a couple of ideas from the customer perspective, so all you Customer Service Execs from IT Firms listen up:

 

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